Return and Refund Policy
Return & Refund Policy
We want you to be 100% satisfied with your purchase! If you’re not completely satisfied, we’re here to help.
Returns
You have 30 days from the date you received your item to request a return.
To be eligible, your item can be in any condition.
Proof of purchase (receipt or order confirmation) is not required. We have a record of purchase.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the return is due to our error or a defective product.
Exchanges
We replace items if they are defective or damaged. If you need an exchange, please contact us before sending your item back.
How to Start a Return
Email us at admin@exactedge.com with your reason for return or call us at (218) 330-8577. We’ll provide instructions.
Contact Us
If you have any questions about our return and refund policy, please reach out at (218) 330-8577.